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Privacy Policy

Privacy Policy for Dodo Etching

Last Updated: January 06, 2026

Dodo Etching ("we," "us," or "our") operates the website at dodoetching.com (the "Site"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our Site, place orders, or use our services (e.g., custom laser engraving uploads).

By using our Site or services, you agree to this Privacy Policy. If you do not agree, please do not use our Site.

1. Information We Collect

  • Personal Information: Name, email address, phone number, shipping/billing address, and payment details (processed securely via third-party providers – we do not store full card numbers).
  • Order-Related Data: Uploaded designs, files, QR codes, logos, text, or links for custom engraving.
  • Usage Data: IP address, browser type, pages visited, time spent on Site, and referral sources (via cookies/analytics).
  • Communications: Emails or messages sent to contact@dodoetching.com or via forms.

We collect this directly from you (e.g., checkout, uploads) or automatically (e.g., cookies).

2. How We Use Your Information

  • To process and fulfill orders (e.g., engraving your designs, shipping products).
  • To communicate (order confirmations, updates, responses to inquiries at contact@dodoetching.com or 951-465-8712).
  • To improve our Site/services (analytics for user experience).
  • For marketing (optional newsletters with unsubscribe option).
  • To comply with legal obligations or prevent fraud.

Uploaded designs are used solely for order fulfillment and deleted after completion (unless needed for reorders with your consent).

3. Sharing Your Information

We do not sell your personal data. We may share with:

  • Service providers (e.g., payment processors, shipping carriers like USPS/UPS, hosting/email tools).
  • Legal authorities if required by law.
  • In business transfers (e.g., merger/sale).

Third parties are bound by confidentiality and data protection standards.

4. Cookies and Tracking

We use cookies for functionality (e.g., cart), analytics (e.g., Google Analytics), and marketing. You can manage cookies via browser settings – disabling may affect Site features.

5. Data Security

We use industry-standard measures (e.g., encryption, secure servers) to protect your data. However, no method is 100% secure – we cannot guarantee absolute security.

6. Your Rights

  • Access, correct, or delete your data (contact us).
  • Opt-out of marketing emails (unsubscribe link).
  • California residents: Under CCPA, request data details or opt-out of "sales" (we do not sell data).

7. Children's Privacy

Our Site is not for children under 13. We do not knowingly collect their data.

8. Changes to This Policy

We may update this Policy – changes posted here with updated date. Continued use constitutes acceptance.

9. Contact Us

For privacy questions:

Thank you for trusting Dodo Etching with your custom creations!